Can customers renew both driving and vehicle licences at one counter?

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Customers Can Renew Both Driving and Vehicle Licences at a Single Counter

The Johor Road Transport Department (JPJ) has introduced a new system at its Taman Daya headquarters, allowing customers to renew both their Motor Vehicle Licence (LKM) and Malaysian Driving Licence (LMM) at a single service point. This initiative aims to enhance efficiency and reduce waiting times for individuals seeking to renew these essential documents.
Dedicated Multi-Counters Established

Four multi-counters have been specifically set up at the Johor JPJ headquarters in Taman Daya to manage these combined renewal transactions. This setup is designed to streamline the process for individual private vehicle owners.
Single Queue for Multiple Renewals

Under the new arrangement, customers who need to renew both their LKM and LMM are required to obtain only one queue number. They can then proceed to any of the designated multi-counters to complete both transactions without needing to join separate queues.
Time-Saving and Streamlined Process

This integrated approach is intended to significantly save customers time by consolidating their renewal errands. The department anticipates that this will lead to a more efficient and smoother overall experience for LKM and LMM renewals.
Flexible Service Across Counters

Transactions at these multi-counters are not restricted by specific divisions, allowing for greater flexibility. Customers can be efficiently managed and directed across all available service counters to ensure prompt service delivery.

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Can customers renew both driving and vehicle licences at one counter?

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