Can PPR residents pay outstanding water bills in installments?

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PPR Residents Can Settle Outstanding Water Bills in Installments

Kuala Lumpur residents facing water supply disruptions due to outstanding bills can now pay their arrears in stages. The Kuala Lumpur City Hall (DBKL) has introduced a new policy allowing tenants to make payments as low as RM10 or RM20 to have their water supply restored. This initiative aims to provide a more manageable solution for those struggling to clear their accumulated debts.
Flexible Payment Options Introduced

DBKL has established a special counter to facilitate this new payment arrangement. The previous requirement for full payment to restore uninterrupted water supply has been modified. Under the revised policy, any payment made, regardless of the amount, will be accepted as a step towards resolving the outstanding balance.
Addressing Accumulated Arrears

This policy change comes in response to concerns raised about significant outstanding water bills, with some arrears reportedly ranging from RM3,000 to RM20,000. The flexibility in payment allows residents to gradually address these substantial amounts without immediate disconnection of essential services. The focus is on encouraging consistent payments rather than demanding lump sums.
Facilitating Service Restoration

The primary objective of accepting partial payments is to ensure that residents can regain uninterrupted water supply. By allowing staged payments, DBKL aims to prevent prolonged disconnections and support households in managing their financial obligations. This approach provides a pathway for residents to clear their debts over time while maintaining essential services.

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Can PPR residents pay outstanding water bills in installments?

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