Did any data get stolen during the CrowdStrike incident?

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No Data Was Stolen During the CrowdStrike Incident

No data was stolen during the IT outage caused by a failure at cybersecurity firm CrowdStrike on July 20. The agencies affected by the incident have since returned to normal operations. Digital Minister Gobind Singh clarified that the widespread disruption was not a cyberattack but a system weakness on CrowdStrike's part, and the government is seeking explanations from Microsoft.
Clarification of Incident Nature

The incident, which impacted services globally and affected several government agencies in Malaysia, was explicitly stated to be a failure within CrowdStrike's systems rather than a malicious cyberattack. This clarification was deemed necessary by the Digital Ministry to address public concerns and misinformation regarding the nature of the disruption.
Affected Government Agencies

Five government agencies experienced disruptions due to the outage. These included the Ministry of Transport, the Ministry of Education, the Ministry of Rural and Regional Development, the National Health Institute, and Lembaga Zakat Kedah. Despite the operational halts, the critical information handled by these bodies remained secure.
Government Response and Future Measures

In response to the incident, the government has engaged with the parties involved to ensure the highest standards of service and to develop robust incident response plans for the future. The Digital Ministry is also reinforcing its commitment to digital platform management, evidenced by the swift introduction of legislation such as the Cybersecurity Act and amendments to the Personal Data Protection Act (PDPA).
Warning Against Phishing Activities

Following the outage, the ministry received reports of individuals exploiting the situation to conduct phishing activities and steal personal information. The public has been warned to be vigilant against unsolicited communications and new domain registrations that aim to deceive users and compromise their data.

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Did any data get stolen during the CrowdStrike incident?

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