How are frontline sectors ensuring continuity with HWD?

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Frontline Sectors to Maintain Usual Operations Under Hybrid Working Day

Frontline sectors within the civil service will continue to operate as normal with the implementation of the Hybrid Working Day (HWD) policy. This includes essential services that require consistent public access and operational readiness. Counters will remain accessible to the public without interruption.
Continued Operation of Essential Services

The HWD policy explicitly states that frontline sectors will maintain their usual operational tempo. This assurance covers critical areas such as security and defence, ensuring that national safety and protection remain uncompromised. The consistent availability of these services is a key consideration in the new working model.
Uninterrupted Public Access to Counters

A specific provision within the HWD framework addresses the continuity of public-facing services. Counters across various government departments and agencies will remain open, guaranteeing that citizens can continue to access services without disruption. This measure aims to prevent any negative impact on public engagement with government bodies.
Maintenance of Key Sector Functionality

Beyond security and defence, other vital sectors are also guaranteed to operate as usual. This includes education, health, and the judiciary. The policy acknowledges the indispensable nature of these services and mandates their continuous functioning to meet societal needs and legal requirements.

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How are frontline sectors ensuring continuity with HWD?

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