How can customers proactively seek financial assistance from Hong Leong Bank?

Question

Accepted Answer

Customers can proactively seek financial assistance from Hong Leong Bank through various channels.

Customers facing cash-flow disruptions can proactively reach out to Hong Leong Bank for financial assistance. The bank offers relief through a simplified online application process, in-person branch visits, or by contacting a dedicated hotline. These options are designed to ensure borrowers receive prompt support based on their individual circumstances.
Online Application and Information Portal

Hong Leong Bank provides a dedicated online portal at www.hlb.com.my/relief where customers can find more information about the available relief assistance packages and submit applications. This digital channel aims to streamline the process for borrowers seeking to manage their loan and financing obligations.
In-Person Branch Assistance

Customers also have the option to visit any Hong Leong Bank branch to discuss their financial situation and apply for relief assistance. This provides a face-to-face interaction for those who prefer to speak directly with bank representatives about their specific needs.
Dedicated Hotline Support

For immediate assistance or inquiries, customers can contact the dedicated Hong Leong Bank Payment Relief Assistance Plan (PRAP) hotline at 03-7959 1888. This hotline is available to help customers navigate the available support options and understand the application process.

Reading history

Hide →

This history is cleared when the page is closed.

How can customers proactively seek financial assistance from Hong Leong Bank?

Loading

Was this article helpful?

Helpful

Not helpful

Report an issue

1

0

0

Share with friends