How can residents book a ride on the driverless shuttle service?

Question

Accepted Answer

Residents Can Book Driverless Shuttle Rides Through a Dedicated Online Platform

Punggol residents can book rides on the driverless shuttle service by visiting the dedicated website https://zig.sg/driverless. The service, which is currently free for all Punggol residents, will officially open to the public starting June 22. Specific days, Mondays and Fridays, are designated for group bookings, families, and passengers who require additional assistance, ensuring a structured approach to service access.
Booking Procedure and Service Availability

To secure a spot on the driverless shuttle, residents are required to make a booking in advance via the online portal. The service operates daily, with a special allocation for those needing extra support on Mondays and Fridays. This measure aims to accommodate diverse passenger needs within the operational framework of the autonomous vehicle trial.
Current Route and Future Expansion

The current operational route for the driverless shuttle connects key locations within Punggol, specifically linking Block 420A Northshore Drive, Punggol Coast Mall, and One Punggol, which is adjacent to the Sam Kee LRT station. Commencing in July, the service is set to introduce a more extensive 50-minute loop, expanding the coverage area and offering a longer journey for passengers.
Vehicle Technology and Safety Measures

The autonomous vehicles utilized in the service are supplied by the Chinese firm Pony.ai. A crucial safety feature of these five-seater shuttles is the presence of a safety officer onboard. This officer is trained to intervene and take manual control of the vehicle if any situation necessitates it, ensuring a layer of human oversight during operation.
Trial Phase and Service Resumption

Prior to its public launch, the driverless shuttle service underwent an invite-only trial that commenced in April. This trial successfully transported over 1,500 passengers, providing valuable data and feedback. Earlier operations were temporarily suspended following an incident on January 17, but resumed after revised safety protocols and additional mileage requirements were implemented and met.

Reading history

Hide →

This history is cleared when the page is closed.

How can residents book a ride on the driverless shuttle service?

Loading

Was this article helpful?

Helpful

Not helpful

Report an issue

1

0

0

Share with friends