How can senior citizens without smartphones buy packet cooking oil?

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Senior Citizens Can Purchase Packet Cooking Oil Through Manual Logbooks

Senior citizens without smartphones can purchase one-kilogramme packets of cooking oil by presenting their identification cards and filling out a manual logbook at licensed business premises in Negeri Sembilan. This measure is being implemented to ensure accessibility for individuals who do not have or are unable to use the Cooking Oil Price Stabilisation Scheme (eCOSS) application. The Ministry of Domestic Trade and Cost of Living (KPDN) has instructed all licensed premises to provide these logbooks for manual transactions.
Provision of Manual Logbooks Mandated

Licensed business premises in Negeri Sembilan are now required to maintain a logbook for manual purchases of one-kilogramme packets of cooking oil. This directive, communicated via a letter distributed on December 16, aims to assist senior citizens and other consumers who may not possess smartphones or the eCOSS application. This initiative is part of a broader effort to manage the distribution of subsidised cooking oil effectively.
Identification and Transaction Process

Consumers wishing to purchase packet cooking oil manually must present their identification cards to the seller. Following verification, they will be required to complete an entry in the logbook for each transaction. This process ensures a record of purchases is maintained, aligning with the ministry's objective to curb leakage and ensure supplies reach eligible recipients.
Encouragement of Digital Platform Adoption

While manual logbooks are available, the KPDN continues to encourage consumers to download the eCOSS application for future purchases. As of February 11, a total of 121,603 users in Negeri Sembilan had registered with the eCOSS system. The application serves as a digital platform designed to record and manage sales of subsidised cooking oil, thereby improving efficiency and traceability.
Complaint Channels for Non-Compliance

Consumers encountering difficulties, such as traders refusing to sell packet cooking oil or failing to provide a logbook, are advised to report such instances to the KPDN. Complaints can be lodged via WhatsApp at 0198488000, through email at e-aduan@kpdn.gov.my, or via the ezAdu Apps. These channels are established to address non-compliance and ensure the smooth distribution of essential goods.

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How can senior citizens without smartphones buy packet cooking oil?

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