How can WhatsApp users protect themselves from hijacked account scams?

Question

Accepted Answer

Protecting WhatsApp Users from Hijacked Account Scams

WhatsApp users can safeguard themselves against scams involving hijacked accounts by remaining vigilant and employing specific verification methods before acting on urgent requests. A recent incident in Kuching saw a 49-year-old man lose RM104,310 after a scammer, using a friend's hacked WhatsApp account, impersonated the friend to request payments for an item purchase. The victim made four transfers totalling the sum between August 13 and August 15 before learning his friend's account had been compromised and no such request was made.
Verifying Contact Identity and Suspicious Correspondence

When contacted via WhatsApp with unusual requests, especially those involving financial transactions, it is crucial to verify the identity of the sender through alternative, independent means. In the Kuching case, the victim received a message from what appeared to be his friend's WhatsApp number, but the account had been hijacked. The scammer leveraged this compromised account to solicit payments for an item purchase. It is advisable to immediately cease any suspicious correspondence and avoid sharing personal or banking details with unknown individuals.
Implementing Security Measures and Conducting Prior Checks

To prevent falling victim to such scams, users should proactively implement security measures and conduct thorough checks before making any payments. While the provided information does not detail specific WhatsApp security features, general best practices for social media accounts often include enabling two-factor authentication to add an extra layer of security. Furthermore, before transferring funds to a third party, individuals should perform due diligence. This can involve contacting the person directly through a known, separate channel, such as a phone call, to confirm the legitimacy of the request.
Utilising Official Channels for Verification and Reporting

Malaysian authorities advise the public to utilise official resources to check suspicious accounts and phone numbers. The Semak Mule PDRM link, accessible at https://semakmule.rmp.gov.my, is provided as a tool for conducting such checks. In instances where a scam is suspected or has occurred, individuals are encouraged to contact the nearest police station to conduct further checks or lodge a formal report. The case in Kuching is currently being investigated under Section 420 of the Penal Code, which pertains to cheating and dishonestly inducing the delivery of property.

Reading history

Hide →

This history is cleared when the page is closed.

How can WhatsApp users protect themselves from hijacked account scams?

Loading

Was this article helpful?

Helpful

Not helpful

Report an issue

3

0

0

Share with friends