How did KTMB justify its conditions after the May 16 charter incident?

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KTMB Justifies Charter Train Conditions Following May 16 Incident

Keretapi Tanah Melayu Berhad (KTMB) has stated that its role in charter train services is to provide the train and coaches based on customer demand, while customers are responsible for determining activities within established guidelines and terms. In relation to the charter train incident on May 16, 2024, KTMB had stipulated specific conditions, including a prohibition on smoking, alcohol, drug use, and any illegal activities, all of which were agreed to and followed by the customers.
Adherence to Agreed Conditions

KTMB clarified that for the charter train service on May 16, 2024, which travelled from Kuala Lumpur Station to Serendah and back, the company had set clear conditions. These conditions explicitly banned smoking, the consumption of alcohol and drugs, and participation in any activities that could contravene legal statutes. The company affirmed that these stipulations were mutually agreed upon and subsequently adhered to by the individuals who chartered the train.
Role as a Service Provider

The company emphasised its position as a service provider, whose primary function is to supply the train and coaches according to the specific requirements of the chartering party. KTMB indicated that the nature of the activities conducted during the charter is determined by the customers themselves, provided they operate within the framework of the established guidelines and terms set forth by KTMB.
Introduction of Charter Train Service

KTMB introduced its charter train service in September 2021, offering a special train rental option for interested companies or individuals. This service has reportedly garnered a positive reception and has been utilised by various entities, including ministries, government-linked companies (GLCs), private firms both domestically and internationally, and associations.

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How did KTMB justify its conditions after the May 16 charter incident?

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