How did negative reviews affect Cik B’s RM15 roasted creme brulee milk tea?

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Negative Reviews Emerged for Cik B's Roasted Creme Brulee Milk Tea

Negative reviews for Cik B's roasted creme brulee milk tea, priced at RM15, began appearing on Datuk Seri Hasmiza Othman, or Vida's, Instagram page. These comments primarily focused on the perceived high cost and disappointing taste of the beverage. While the specific impact on sales is not detailed, the negative feedback was subsequently removed from Vida's Instagram post.
Consumer Complaints Regarding Price and Quality

Several Instagram users expressed dissatisfaction with Cik B's RM15 milk tea. Complaints highlighted that the product was expensive and did not meet taste expectations. One user specifically noted paying the full RM15 price for a milk tea boba without the advertised roasted creme brulee topping, as the staff reportedly lacked a fire torch to prepare it.
Comparisons to Other Boba Brands

Beyond issues with the topping, some consumers found the flavour profile of the drink to be lacking. One reviewer described the brown sugar in the milk tea as having a peculiar aftertaste and being excessively sweet. This user drew a comparison to other popular boba brands, suggesting that Cik B's offering did not measure up to competitors like The Alley.
Deletion of Negative Feedback

Following the emergence of these critical comments on Vida's Instagram page, the negative reviews were subsequently deleted. The article does not provide further details on any official response from Vida or Cik B regarding the customer feedback or any actions taken beyond the removal of the comments.

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How did negative reviews affect Cik B’s RM15 roasted creme brulee milk tea?

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