How did RTD resolve the two-hour shortage of vehicle licence discs?

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RTD Resolved Two-Hour Vehicle Licence Disc Shortage with Additional Supply and Prioritised Issuance

The temporary shortage of Motor Vehicle Licence (MVL) discs at the Padang Jawa Road Transport Department (RTD) in Shah Alam was resolved by the arrival of an additional supply from the RTD headquarters. This intervention, coupled with a temporary restriction on issuing large quantities to agents and company representatives, ensured that individual applications were unaffected during the two-hour period. The shortage, which occurred between 10 am and noon, was attributed to an unusually high number of visitors to the branch.
Additional Supply Secured from Headquarters

Following the realisation of the MVL disc shortage at the Padang Jawa branch, RTD officials immediately requested further supply from the RTD headquarters. This prompt action ensured that the depleted stock was replenished, thereby resolving the immediate issue and allowing operations to resume normally. The additional discs arrived within the two-hour window of the shortage.
Issuance Prioritised for Individual Applicants

To manage the situation and ensure continued service, RTD implemented a policy to limit the issuance of discs to agents and company representatives who typically require large quantities. This measure was put in place to prioritise individual applicants who were also seeking to renew their vehicle licences. As a result, individual applications experienced no disruption during the period of the shortage.
High Visitor Numbers Cited as Cause

The temporary scarcity of MVL discs was primarily caused by an unexpectedly high volume of visitors at the Padang Jawa RTD branch. This surge in demand, occurring over a two-hour span, outstripped the available immediate supply of discs. The unusual influx of individuals led to the temporary depletion of the stock at that specific location.

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How did RTD resolve the two-hour shortage of vehicle licence discs?

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