How did the gunman force the family to drive him away?

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The Gunman Forced the Family to Drive Him Away at Gunpoint

A man and his family were forced to drive a gunman away from a shopping mall after he appeared in the parking area and pointed a gun at them. The gunman fired a shot at a wall to demonstrate the weapon was real before ordering the family into their Perodua Ativa and taking a seat in the back. He kept them in the car for approximately 45 minutes, instructing the driver to leave the mall's premises and eventually dropping them off by the highway.
Display of Weapon and Coercion

The terrifying ordeal began as the family was approaching their car after dining at a restaurant within the Setia Alam shopping mall. The gunman suddenly emerged in the parking area and immediately pointed a firearm at the driver. To underscore the seriousness of his threat, the suspect discharged a round at a nearby wall. This action served to confirm the weapon's authenticity and compel the family's compliance.
Forced Entry and Departure

Following the initial confrontation and the display of the firearm, the gunman ordered the family, including the driver, his wife, and their four children, to enter their vehicle. He then seated himself in the back of the car. The driver, attempting to mitigate the fear of his children, reportedly pleaded with the gunman to put the weapon away. The gunman's primary instruction was for the driver to leave the mall's vicinity.
Extended Captivity and Release

The family remained with the gunman in their car for an estimated 45 minutes. During this period, the driver was compelled to operate the vehicle as directed by the suspect. The ordeal concluded when the gunman instructed the driver to stop by the side of the highway. Before making his escape, the gunman took the memory card from the car's dashcam, likely to remove any visual record of his actions.

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How did the gunman force the family to drive him away?

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