How did the ordering system influence dish selection?

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The Ordering System Led to Repeated Selections of Similar Dishes

The use of a QR code ordering system at House of Wheat inadvertently created a "delicious danger," leading to multiple instances of patrons ordering the same or very similar dishes. This was observed during a brunch outing where four friends, each ordering independently via a table-mounted QR code, found themselves selecting multiple chicken-centric main courses before a different type of dish was finally chosen. The system meant individual choices were somewhat unknown to each other until the dishes arrived, fostering a pattern of repeated selections.
Independent QR Code Ordering Created Unforeseen Patterns

The ordering process at House of Wheat involved each of the four individuals using a QR code located on their table to make their selections. This method of independent ordering, without direct consultation on choices, contributed to the emergence of a distinct pattern in the dishes that were ordered. The narrative highlights that this system introduced an element of "mystery" to the selections, as individuals were not fully aware of what others were ordering until the food was served.
Multiple Chicken Dishes Were Ordered in Succession

The pattern of repeated selections was notably centered around fried chicken dishes. The group's order included the "Chicken Pancake Paradise," followed by the "Blueberry Cheese Chicken Burger," and then the "H.O.W. We Fried Chicken," which featured buckwheat-crusted chicken. This sequence indicated a clear trend of ordering variations of fried chicken as main courses.
A Non-Chicken Dish Broke the Established Pattern

The repetitive theme of chicken-based meals was finally interrupted by the selection of "Fried Kailan with Wild Mushrooms" as the fourth main course. This dish was identified as the sole order among the main courses that did not involve poultry. The arrival of this outlier dish served to highlight the preceding pattern of chicken selections, making the deviation more noticeable by contrast.

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How did the ordering system influence dish selection?

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