How did the mother attempt to calm her son during the argument?

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The mother attempted to de-escalate the situation before the fatal assault.

The mother tried to calm her son as he became agitated when she insisted he take his medication. The son, aged 37 and suffering from mental illness for a decade, reacted with anger and shouting when his mother attempted to administer his prescribed pills. This interaction occurred at their home in Taman Cheras Awana.
The son's agitation over medication

The altercation began when the mother, identified as Koh Poh Yong, compelled her son to take his psychotropic medication. This action triggered a strong negative reaction from the son, who reportedly became angry and started shouting at her. The incident took place around 10:30 am.
General approaches to de-escalation

In situations where an individual is experiencing anger or agitation, particularly if they have a known mental health condition, de-escalation techniques are often employed. While the specific methods used by the mother are not detailed, general strategies can include speaking in a calm and steady tone, validating their feelings without agreeing with their behaviour, and offering choices where possible to give them a sense of control. The goal is typically to reduce the intensity of the emotional response and create a safer environment for communication.
The progression to violence

Despite the mother's efforts to calm him, the son's anger escalated. He is believed to have then used a hammer to attack his mother. Police later found Koh Poh Yong deceased under an archway between the kitchen and living room, with a hammer discovered nearby. The suspect was subsequently taken into custody.

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How did the mother attempt to calm her son during the argument?

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