How did TM restore international capacity ahead of schedule?

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TM Restored International Capacity Ahead of Schedule Through Traffic Rerouting

Telekom Malaysia Bhd (TM) successfully restored international capacity lost due to a fault on the Asia Pacific Cable Network 2 (APCN2) submarine cable before the anticipated April 20 deadline. This was achieved by fully rerouting and optimising traffic through alternative international link routes, minimising the impact on customers. While the primary fault is being addressed by consortium partners, TM's proactive measures ensured continued data connectivity.
Proactive Rerouting and Network Optimisation

TM effectively rerouted and optimised traffic across its network by utilising alternate international link routes. This strategy allowed the company to compensate for the capacity lost on the APCN2 cable, which connects Malaysia to key hubs like Singapore, Hong Kong, and the United States. The ongoing fine-tuning of the network is a continuous process to ensure optimal performance.
Minimal Customer Impact Achieved

The company stated that the impact on its customers was minimal due to the swift and proactive rerouting of traffic to alternative pathways, alongside other unspecified actions. This approach ensured that data connectivity to sites and servers hosted in Hong Kong and the United States remained fully optimised for customer use during the restoration period.
Ongoing Monitoring with Consortium Partners

While TM managed the immediate traffic rerouting, restoration efforts for the APCN2 cable itself are being undertaken by its consortium partners. TM indicated that it continues to monitor network performance closely in collaboration with these international partners. The APCN2 cable is one of 14 submarine cable systems globally in which TM holds joint ownership.

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How did TM restore international capacity ahead of schedule?

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