How does barista training help OKU students interact with society?

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Barista Training Enhances Social Interaction and Confidence for Students with Disabilities

The experience of working as baristas at the Central Zone Madani Rakyat programme provided five students with disabilities from Kolej Komuniti Selayang with valuable opportunities to engage with the public, build confidence, and develop essential communication skills. These students, who have hearing impairments and learning disabilities such as dyslexia, expressed gratitude for the chance to interact directly with customers and gain practical sales experience at the Ministry of Higher Education’s (MOHE) booth. This hands-on involvement serves as a practical training ground, proving beneficial for their social integration and future employment prospects.
Direct Public Engagement Fosters Communication Skills

For students like Mohd Hafizi Mohd Hanafi, 19, the barista role was a deliberate step towards improving his social interaction. Having dyslexia, he views the experience as a crucial way to train himself to engage with society and demonstrate the capabilities of individuals with dyslexia in a professional setting. Similarly, Danisya Balqis Daniel, 20, highlighted how the daily interactions with visitors, including taking orders and preparing coffee, directly contribute to her learning to communicate effectively with customers, thereby overcoming potential communication barriers.
Practical Experience Builds Confidence and Demonstrates Competence

The act of serving the public and performing tasks in a live environment significantly boosts the self-assurance of these students. Hazriq Dinie Zafran Harold Heziril, 18, found the experience enjoyable, particularly the aspect of meeting and interacting with a diverse range of people. This exposure to public interaction, coupled with the skill development in coffee preparation, offers a tangible sense of accomplishment and reinforces their ability to perform in public-facing roles, which can be particularly impactful for individuals who may face societal preconceptions.
Vocational Training Programmes Offer Pathways to Skill Development

Kolej Komuniti Selayang, where these students are enrolled, plays a vital role in providing such opportunities through its various certificate and diploma programmes. Notably, the college offers a Basic Culinary Certificate specifically designed for OKU students, alongside other vocational courses. These programmes are structured to equip students with marketable skills, and practical initiatives like the barista experience at the Madani Rakyat programme serve as a bridge between academic learning and real-world application, enhancing their employability and social inclusion.

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How does barista training help OKU students interact with society?

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