How does the QR code system compare to traditional autogates at KLIA?

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The QR Code System Offers Significantly Faster Immigration Clearance at KLIA Compared to Traditional Autogates

The newly implemented QR code system for Malaysians at Kuala Lumpur International Airport (KLIA) provides a substantially quicker immigration clearance process, reducing the time taken from an average of 15 to 25 seconds with conventional autogates to between five and seven seconds. This new system, which requires Malaysians to download the MyBorderPass application and complete facial verification, is currently on a trial basis at KLIA Terminals 1 and 2, aiming to alleviate congestion issues.
Reduced Clearance Time

The primary advantage of the QR code system lies in its efficiency. While traditional autogates typically require 15 to 25 seconds for immigration clearance, the new QR code method is designed to complete the process in a mere five to seven seconds. This significant reduction in processing time is expected to streamline passenger flow through the airport's entry points.
MyBorderPass Application Requirement

To utilise the QR code system, Malaysian travellers must first download and register on the MyBorderPass mobile application. This application facilitates the necessary facial verification process, which is a prerequisite for generating the QR code used for immigration clearance. The registration and verification steps are to be completed either before commencing a journey or upon arrival at the airport.
Trial Implementation and Congestion Mitigation

The QR code immigration clearance system is being introduced on a trial basis throughout January for Malaysian citizens at both KLIA Terminal 1 and Terminal 2. The initiative is a direct response to persistent congestion issues often experienced at the country's primary entry points, particularly during peak travel periods and festive seasons, with the goal of improving passenger experience and operational flow.
No Impact on Security for Foreigners

The Immigration Department has assured the public that the introduction of the QR code system for Malaysians will not compromise security protocols. Specifically, the implementation of this autogate facility using QR codes is not expected to affect the security procedures for foreigners entering the country, maintaining the established checks for international travellers.

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How does the QR code system compare to traditional autogates at KLIA?

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