How does TNG eWallet enhance mental health access in Malaysia?

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TNG eWallet Enhances Mental Health Access Through Ziloy Integration

The TNG eWallet application has integrated a mental health telemedicine platform, Mindcare by Ziloy, to significantly improve the accessibility of mental health resources for millions of Malaysians. This collaboration allows users to conveniently access mental wellbeing self-assessments and professional consultations directly through their existing e-wallet, marking a pivotal step in bringing essential healthcare services to a wider population. The initiative is a direct outcome of a partnership between QuantumNexis Sdn Bhd, the operator of Ziloy, and TNG Digital Sdn Bhd, which manages the TNG eWallet.
Free Mental Wellbeing Self-Assessment Available

TNG eWallet users can now take a free mental wellbeing self-assessment on the Mindcare by Ziloy platform, a process that takes approximately two minutes to complete. This assessment, which involves multiple-choice questions, helps individuals identify and track the severity of any mental health issues they may be experiencing. Caregivers also have the option to utilize this feature to assess the mental wellbeing of their children, adolescents, and elderly patients, providing a preliminary understanding of their needs.
Direct Connection to Professional Support

Beyond the initial self-assessment, the Ziloy platform facilitates a direct connection between users and qualified psychologists. After signing up for a Ziloy account and completing a health information form, users can schedule online evaluations. These consultations are designed to provide a comprehensive assessment of their condition and lead to the development of a suitable treatment plan.
Comprehensive Consultation Services Offered

The Mindcare by Ziloy platform offers various consultation services, including online evaluations, psychiatric calls typically lasting around 30 minutes, and psychotherapy calls which can extend up to an hour. Patient health information is securely stored on cloud servers located within Malaysia. Following these consultations, users have the capability to download an e-prescription and subsequently purchase prescribed medications from a pharmacy, streamlining the healthcare process. It is important to note that Ziloy's services are focused on consultations and do not include the sale or delivery of medicines, nor do they handle acute neurotic emergencies.
Exclusive Discounts for TNG eWallet Users

As an added benefit of this integration, TNG eWallet users are eligible for special discounted rates on Ziloy's mental health services. This financial incentive aims to further encourage users to seek professional help and prioritize their mental wellbeing by making these services more affordable. The collaboration underscores a commitment to leveraging digital technology to remove barriers to essential healthcare.

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How does TNG eWallet enhance mental health access in Malaysia?

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