How has ridership of the CAT shuttle service changed since its launch?

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Ridership of the CAT Shuttle Service Has Nearly Doubled Since Its Launch

The free Central Area Transit (CAT) shuttle bus service in Penang has experienced a significant increase in passenger numbers since its inception. Daily ridership has nearly doubled, growing from an initial approximately 300 passengers to around 600 passengers currently. This growth indicates a positive reception to the service, which aims to enhance public transport usage and alleviate traffic issues.
Initial Passenger Numbers and Growth

When the CAT shuttle service began operations on January 1, it recorded an average of about 300 passengers per day. Within a few months, this figure has climbed to approximately 600 daily passengers, signifying a near doubling of its user base. This increase suggests that the service is effectively meeting a need for accessible transportation within the central area.
Service Route and Frequency

The CAT shuttle operates on an eight-kilometre route connecting Komtar with Penang Hospital (HPP), three private hospitals, and several other healthcare facilities in the city centre. The service is provided by three Rapid Penang buses, running daily from 6 am to 8 pm. These buses make 36 trips at 20-minute intervals, ensuring consistent availability throughout its operating hours.
Objectives of the Shuttle Service

The Penang Island City Council (MBPP) introduced the CAT shuttle with the primary goal of encouraging greater reliance on public transport. By offering a free and convenient option, the council aims to reduce the number of private vehicles used for accessing healthcare facilities. This initiative is also intended to help ease traffic congestion and address the persistent shortage of parking around the hospital areas.
Background and Implementation

The introduction of the shuttle service followed an MBPP survey conducted after the expansion of Penang Hospital. This survey highlighted the necessity for enhanced public transport due to existing parking limitations. The service was specifically designed to provide patients, senior citizens, and their caregivers with easier, safer, and free access to essential healthcare services.

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How has ridership of the CAT shuttle service changed since its launch?

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