How has Twitter combatted ISIS-related accounts since 2014?

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Twitter's Measures Against ISIS-Related Accounts Since 2014

Since early 2014, Twitter has implemented measures to combat accounts associated with ISIS and other terrorist groups. These actions include mass suspensions and the removal of accounts identified as problematic. The platform has faced public pressure to address its role in the online promotion of terrorism.
Account Suspensions and Removals

Twitter initiated widespread suspensions of ISIS and terrorism-related accounts starting in early 2014. In a significant action in 2015, the platform reportedly shut down 10,000 such accounts within a single 24-hour period. These efforts have involved suspending accounts that are reported by users and those identified through the company's own investigative processes.
Response to Public Pressure and Recruitment Concerns

The platform has been a subject of public scrutiny and pressure due to its perceived utility as a recruitment tool for ISIS. Reports indicate that members of the terrorist group have leveraged Twitter's features, including direct messaging, hashtags, and private accounts, to engage with young individuals globally on a daily basis. This led to public outcry and demands for Twitter to take more decisive action against the online propagation of terrorism.
Due Diligence and User Reporting

In response to these pressures, Twitter began suspending accounts based on reports submitted by the public. Alongside user-submitted flags, the company also engaged in its own due diligence to identify and remove accounts that violated its policies against terrorism. This dual approach aimed to address both externally reported concerns and internally identified threats.
Verification of Non-Terrorist Entities

As part of its efforts to distinguish legitimate organizations from terrorist entities, Twitter has undertaken verification processes. For instance, the Institute of Strategic and International Studies Malaysia (ISIS Malaysia), a research organisation established in 1983, had its Twitter account verified. This verification confirmed that the account is unrelated to the terror group, which shares the same initials, thereby alleviating confusion.

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How has Twitter combatted ISIS-related accounts since 2014?

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