How long will it take to restore power to all affected customers?

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Restoration of Power Across Puerto Rico Expected Within 48 Hours

The restoration process for the island-wide power outage in Puerto Rico is anticipated to take between 24 to 48 hours to complete. As of 7:00 pm local time, power had been successfully restored to over 335,000 customers, representing approximately 23 percent of those impacted. The extensive blackout commenced at 5:30 am yesterday, affecting an estimated 1.5 million customers across the territory.
Cause of the Outage Under Investigation

Luma Energy, the company managing power transmission, indicated that preliminary findings suggest a fault in an underground cable was the cause of the widespread disruption. This fault reportedly triggered a cascade effect that led to the general blackout. The exact circumstances remain under investigation, but the company is actively working on repairs.
Progress in Restoration Efforts

Significant progress has been made in restoring electricity since the outage began. By 7:00 pm yesterday, service had been re-established for more than 335,000 customers. This figure accounts for about 23 percent of the total 1.5 million customers who lost power. Efforts have also focused on restoring power to critical facilities, including a medical center and a hospital in San Juan.
Government and Federal Involvement

The seriousness of the outage prompted a briefing for US President Joe Biden, with the White House confirming the availability of federal assistance to expedite the restoration timeline. Puerto Rico Governor Pedro Pierluisi has been in communication with Luma Energy and has requested the Federal Emergency Management Agency (FEMA) to continue facilitating ongoing infrastructure projects. The governor has publicly stated that officials are demanding answers and that the public will be kept informed of the measures being taken.

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