How many airlines are confirmed to have passport system issues?

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Two Airlines Confirmed to Have Passport System Issues

Only two airlines have been confirmed to be experiencing system issues when processing Malaysian passports that include an additional validity period exceeding 10 years. This issue is not due to foreign countries refusing Malaysian passports but rather stems from the internal systems utilized by these specific airlines. The standard 10-year validity period for Malaysian International Passports remains unaffected and continues as usual.
Systemic Problems with Specific Airlines

The reported difficulties are confined to the systems of a limited number of airlines, with just two explicitly identified as facing problems in processing Malaysian passports with extended validity. While it is possible other airlines may be encountering similar issues, official confirmation at this time only pertains to these two. The Immigration Department is actively working to address this with the involved parties.
Clarification on Passport Validity

The Immigration Department has clarified that the overall 10-year validity period for Malaysian International Passports has not been discontinued. What has been temporarily suspended is only the additional validity period that extended beyond the standard decade. This supplementary period, previously up to six months, was granted to applicants who had a significant remaining validity on their old passports at the time of renewal.
Free Passport Replacement Offered

In response to the system issues, the Immigration Department is providing a complimentary replacement service for passports that were already issued with a validity period of 10 years and six months. This measure aims to mitigate inconvenience for Malaysian citizens affected by the temporary suspension of the extended validity. The suspension is effective immediately and will persist until a resolution is reached with the airlines and the International Civil Aviation Organization (ICAO).

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How many airlines are confirmed to have passport system issues?

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