How many flights were cancelled between KL International Airport and destinations in Sabah and Sarawak following Mount Ruang’s volcanic eruption?

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19 Flights Cancelled Between KL International Airport and Destinations in Sabah and Sarawak Due to Mount Ruang Eruption

Malaysia Airlines cancelled a total of 19 flights connecting KL International Airport with destinations in Sabah and Sarawak. This disruption was a direct consequence of the volcanic eruption of Mount Ruang in Indonesia. Of the 19 cancelled services, 11 were to and from Sabah, while the remaining eight involved Sarawak.
Flight Cancellations and Reinstatement Efforts

The cancellations occurred as a precautionary measure following the volcanic activity. Malaysia Airlines has since begun the process of gradually reinstating flights to and from Sabah, Sarawak, and Labuan starting from the evening of April 18, 2024. This gradual return to normal operations is being undertaken with careful consideration for current weather conditions and overall operational safety.
Customer Support and Options

In response to the flight disruptions, Malaysia Airlines offered affected passengers a one-time complimentary change to their travel itinerary. Alternatively, customers could opt for a full refund, regardless of their original fare type. These options were made available to mitigate the inconvenience caused by the cancellations stemming from the volcanic eruption.
Communication and Passenger Advisories

Passengers affected by the flight changes are advised to ensure their contact details are up-to-date via the 'My Booking' feature on the Malaysia Airlines website. This will facilitate the receipt of timely updates via email and SMS regarding any further adjustments to their travel plans. The airline indicated it would provide periodic updates on its social media channels.

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How many flights were cancelled between KL International Airport and destinations in Sabah and Sarawak following Mount Ruang’s volcanic eruption?

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