How many foreigners lacked exit records due to system failure?

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System Failures Led to Over 200,000 Foreigners Lacking Exit Records

The Malaysian Immigration System (MyIMMs) experienced 4,489 system downtime incidents between 2016 and 2018, resulting in 214,398 foreigners not having a recorded exit from Malaysia. This significant lapse in record-keeping was identified in the Auditor-General’s Report 2018 Series 3, which was presented to Parliament. The Ministry of Home Affairs has acknowledged these shortcomings and is planning to replace the MyIMMs system with a new one.
MyIMMs System Failures Identified

The Auditor-General’s Report highlighted a substantial issue with the MyIMMs system's reliability. From 2016 to 2018, the system recorded a total of 4,489 instances of breakdown. These frequent failures directly impacted the department's ability to accurately track the movement of individuals entering and exiting the country.
Significant Number of Unrecorded Exits

As a direct consequence of the MyIMMs system's operational issues, 214,398 foreigners were found to have no record of exiting Malaysia. This figure represents a critical gap in immigration data, raising concerns about the management and oversight of foreign nationals within the country. The report's findings underscore the need for a more robust and dependable system.
Transition to a New Immigration System

In response to these identified weaknesses, the Home Minister, Datuk Seri Hamzah Zainudin, announced plans to replace the MyIMMs system. A new system, to be known as the National Integrated Immigration System (NIISE), is being developed to address the deficiencies of the current platform. The implementation of this new system is anticipated to take approximately three years.

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How many foreigners lacked exit records due to system failure?

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