How many households are affected by the pipe leak?

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2,670 Account Holders Are Affected by the Pipe Leak

A pipe leak at the bottom of Sungai Besut has caused a water supply disruption affecting 2,670 account holders across 11 villages served by the Bukit Keluang Water Tank in the Besut district. The disruption, which began on January 1, is anticipated to last until January 21 while repair works are undertaken.
Cause of Disruption

The water supply issue stems from a leak in a 600mm-sized pipe situated at the bottom of Sungai Besut, near Jambatan Kampung Lampu. This specific leak necessitated the immediate commencement of repair operations.
Duration of Supply Interruption

The repair works are scheduled to be completed by January 21, meaning affected consumers will experience an absence of water supply for a period of 21 days. This timeframe accounts for the necessary procedures to fix the damaged pipe.
Mitigation Measures Implemented

To address the immediate needs of the affected population, Syarikat Air Terengganu Sdn Bhd (SATU) has deployed six tanker lorries for water delivery. Additionally, 49 static tanks have been strategically placed throughout the affected areas to ensure a continuous, albeit managed, water supply.
Communication Channels for Updates

SATU is providing regular updates on the situation through its official communication channels. Consumers can access information via the website www.satuwater.com.my, the MySATU application, and the company's Facebook and Instagram pages. Queries or complaints can also be directed to the Careline at 1300-88-2111.

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How many households are affected by the pipe leak?

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