How many pieces of harmful online content has MCMC identified since January 1?

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MCMC Has Identified Over 345,000 Pieces of Harmful Online Content Since January 1

Since the beginning of the year, the Malaysian Communications and Multimedia Commission (MCMC) has identified and initiated the removal process for a substantial volume of harmful online content, totalling 345,712 items. This figure underscores the significant challenge faced in regulating the digital space, with the majority of this content, specifically 91 percent, being linked to illegal gambling and fraudulent scams. The processing and filing of each individual piece of content demand considerable time and resources, averaging between 30 to 45 minutes per item.
Significant Workload from Content Processing

The sheer volume of identified harmful content translates into an immense workload for MCMC. With each piece requiring detailed documentation and justification for removal, the processing time accumulates significantly. An average of 30 to 45 minutes per item means that the 345,712 pieces of content identified since January 1 have consumed an equivalent of 19.7 years of dedicated working time, highlighting the intensive labour involved in this enforcement effort.
Predominance of Gambling and Scam Content

A vast majority of the harmful content flagged by MCMC pertains to illicit online gambling activities and deceptive scams. This specific category accounts for 91 percent of the total content identified, indicating a concentrated area of concern within the online environment. The repetitive nature of such content, often promoted through paid advertising systems on digital platforms, further exacerbates the challenge for regulators.
Exploration of Agentic AI for Enforcement

In response to this escalating workload, the government is actively exploring the implementation of agentic artificial intelligence (AI). This technological adoption is intended to assist MCMC in managing the overwhelming volume of harmful content more efficiently. The move aligns with broader efforts to enhance online safety, including the proposed Online Safety Act, which aims to bolster platform accountability for faster and more automated content removal.

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How many pieces of harmful online content has MCMC identified since January 1?

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