How many umrah package fraud cases has KPDN investigated?

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KPDN Has Investigated 88 Cases of Alleged Umrah Package Fraud

The Enforcement Division of the Ministry of Domestic Trade and Cost of Living (KPDN) has initiated 88 investigation papers concerning allegations of umrah package fraud. These investigations stem from reports filed by consumers who claim to be victims of such fraudulent practices. One company has already received a notice for prosecution under the Consumer Protection Act 1999.
Consumer Reports Lead to Investigations

A group of consumers formally reported instances of alleged umrah fraud to the KPDN Enforcement Division on December 22 of the previous year. These consumers highlighted a company's failure to comply with restitution orders issued by the Tribunal for Consumer Claims Malaysia (TTPM). The reports prompted KPDN to open multiple investigation papers across various states.
Prosecution Initiated Against a Putrajaya-Based Company

As a result of completed investigations, a company located in Putrajaya has been issued a notice for prosecution. This legal action is scheduled to proceed and is being undertaken in accordance with Section 117(1) of the Consumer Protection Act 1999. This indicates a significant step in addressing the reported fraudulent activities.
Inter-Agency Coordination Underway

The Ministry acknowledges that issues related to fraudulent umrah cases fall under various jurisdictions. While KPDN handles the consumer aspects, licensing, criminal elements, and other related matters are overseen by different ministries and agencies. To ensure comprehensive protection for pilgrims, KPDN is organising discussions with relevant bodies to coordinate actions and identify necessary implementations.
Legal Framework Review Considered

Given the rising number of umrah package fraud cases, there is a consideration to enhance the existing legal framework. KPDN's secretary-general has been tasked with facilitating urgent discussions among relevant agencies. This initiative aims to explore potential improvements to the legal structure, which would then be presented to the Cabinet for further review.

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How many umrah package fraud cases has KPDN investigated?

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