How much could passengers pay extra on congested routes under the new pricing?

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Passengers May Face Higher Fares on Congested Routes Due to Increased Per-Minute Charges

Under Grab Malaysia's revised fare structure, passengers may incur higher costs on congested routes, particularly during peak hours. This adjustment, effective from January 16, prioritises time spent in traffic by significantly increasing the per-minute fare while decreasing the per-kilometre rate. The intention is to better compensate drivers for the time they are stationary or moving slowly in traffic.
Shift in Fare Calculation Towards Time Spent

The new fare model elevates the per-minute charge from 20 sen to 43 sen, a more than twofold increase. Concurrently, the per-kilometre rate has been substantially reduced from 70 sen to 25 sen. This fundamental shift means that longer journeys, even if covering a considerable distance, will become more expensive if they involve extended periods of slow movement or being stuck in traffic. The base fare of RM2 and the minimum fare of RM5 remain unchanged, providing a consistent starting point for all rides.
Impact of Peak Hour Travel on Fares

Grab has designated peak hours from 7am to 9am and 5pm to 8pm, during which the increased per-minute rate will have a more pronounced effect on the total fare. For instance, a 10km journey that takes 30 minutes, indicative of congested conditions, will now cost RM18. This represents an increase from the previous RM15 fare for the same distance and duration. Conversely, shorter, faster journeys will see a reduction; a 10km ride completed in just 15 minutes will now cost RM11, down from RM12 previously.
Potential for Increased Costs on Slower, Longer Routes

The revised pricing structure implies that passengers travelling on routes that are consistently congested or experiencing heavy traffic will likely face higher overall expenses. While the exact increase would vary based on the specific distance and the exact duration of the delay, the emphasis on the per-minute charge means that any prolonged stops or slow progress will directly translate into a higher bill. This change aims to reflect the actual time commitment for drivers, especially when navigating urban traffic.

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How much could passengers pay extra on congested routes under the new pricing?

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