How much money have customers collectively lost to the spa scam?

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Customers Lost Over RM690,000 to Spa Scam

Customers have collectively lost more than RM690,000 to a spa and wellness company scam, with 130 police reports filed detailing a total loss of RM698,155.67. The company, identified as "38 Speed Relax & Wellness," ceased operations at all its outlets without prior notification, leaving customers unable to redeem prepaid treatment packages.
Reports Filed by Victims

A total of 130 police reports have been lodged with the Johor police contingent since early May. These reports detail alleged fraud by the spa and wellness company, with victims claiming substantial financial losses. The sum of these reported losses currently stands at RM698,155.67.
Prepaid Package Scheme

The scam involved "38 Speed Relax & Wellness" offering prepaid treatment packages to customers. These packages were based on a specific number of sessions and were intended to be redeemable at the company's outlets nationwide. Investigations indicate that victims were enticed to purchase these packages, which often involved significant upfront payments.
Cessation of Operations

Customers discovered that the company had abruptly ceased operations across all its outlets. This closure occurred without any notification to the clientele, preventing them from accessing the treatments they had paid for. This sudden halt in services led to the widespread inability of customers to book or receive their scheduled appointments.
Range of Customer Investments

The financial commitment from customers varied, with many signing up for packages priced between RM2,400 and RM10,000. Some customers also made monthly payments ranging from RM288 to RM388 for these services. The inability to receive treatments after making these substantial payments prompted the numerous complaints and subsequent police reports.

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How much money have customers collectively lost to the spa scam?

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