How quickly were affected areas at KLIA cleared?

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Affected Areas at KLIA Cleared Within 90 Minutes Following Water Leakage Incident

Water in the affected sections of KLIA Terminal 1 was cleared within one and a half hours following a water leakage incident. Check-in counters K and L have since reopened after critical systems in the area underwent assessment and were confirmed safe for use.
Immediate Response and Containment

Upon the occurrence of the incident at 4.14pm, airport teams were immediately deployed to secure the affected area. Their responsibilities included guiding passengers and safeguarding the electrical systems within the vicinity to prevent further complications.
Assessment and Reopening of Facilities

Following the clearance of water, a thorough assessment of critical systems in the affected zones was conducted. Once these systems were deemed safe for operation, the check-in counters K and L were able to resume normal services, indicating a swift return to operational capacity.
Ongoing Investigation into Root Cause

Malaysia Airports Holdings Bhd (MAHB) has initiated a technical assessment to pinpoint the underlying cause of the water leakage. This investigation aims to identify the root cause and establish preventive measures to mitigate the risk of similar incidents occurring in the future.
Impact on Core Airport Operations

Despite the leakage incident, core airport functions remained largely unaffected. Key systems, including passenger processing, terminal movement, the Aerotrain, and the baggage handling system, continued to operate without interruption throughout the event. The incident coincided with exceptionally heavy rainfall and a severe thunderstorm warning issued by the Malaysian Meteorological Department.

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