How will CIMB refund RM1 fees after the MCO ends?

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CIMB to Refund RM1 Transaction Fees Post-MCO

CIMB Bank and CIMB Islamic Bank will refund the RM1 transaction fee for services to Lembaga Tabung Haji (TH) accounts that were charged during the MCO period. This waiver and subsequent refund are part of broader initiatives to ease financial burdens for customers during the movement control order.
Fee Waiver Period

The waiver of the RM1 fee for transactions to TH accounts via CIMB's ATMs and cash deposit machines (CDMs) commenced on Monday, April 6. This applies to transactions such as transfers between CIMB and TH accounts, as well as cash withdrawals from TH accounts at CIMB's self-service terminals.
Refund Process Details

While CIMB has confirmed that all fees charged will be refunded to customers after the MCO concludes, specific details regarding the refund mechanism are not provided. Ahmad Shahriman Mohd Shariff, CEO of CIMB Islamic, stated that the refunds will be processed post-MCO, aligning with CIMB's general waiver for cash withdrawals at ATMs during the same period.
Rationale for Fee Waiver

The temporary fee waiver is intended to provide convenience and alleviate financial pressures for the public during the MCO. CIMB's collaboration with TH, established in September 2018, allows customers to access their TH accounts through CIMB's extensive network of self-service terminals nationwide. This partnership enables transactions like cash deposits and withdrawals, as well as balance inquiries, using CIMB debit cards.

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How will CIMB refund RM1 fees after the MCO ends?

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