How will CIMB use RM1.2b tech investment to drive digital resilience?

Question

Accepted Answer

CIMB to Invest RM1.2 Billion in Technology and Operations to Enhance Digital Resilience

CIMB Group Holdings Bhd plans to allocate approximately RM1.2 billion towards technology and operations in 2022, a significant investment aimed at accelerating its digital transformation initiatives and reinforcing its technological and operational resilience. A key component of this investment will be the introduction of a Next Gen mobile banking application later in the year, designed to bolster the group's digital capabilities.
Accelerating Digital Transformation

The substantial allocation of RM1.2 billion underscores CIMB's strategic commitment to advancing its digital agenda throughout 2022. This investment is intended to support the ongoing digital transformation efforts across the banking group, ensuring that its services and infrastructure are equipped for the evolving digital landscape. The objective is to build upon existing growth momentum by enhancing digital offerings and operational efficiency.
Strengthening Technology and Operational Resilience

A primary goal of the RM1.2 billion investment is to further strengthen CIMB's technology and operational resilience. While specific details on the technologies or infrastructure upgrades are not elaborated, the stated intention is to create a more robust and secure digital environment. This focus on resilience is crucial for maintaining service continuity and protecting customer data in the face of increasing digital threats and demands.
Introduction of Next Gen Mobile Banking App

As a direct outcome of this technology investment, CIMB is set to launch its Next Gen mobile banking app later in 2022. This new application is expected to be a significant part of the group's strategy to enhance customer experience and operational capabilities through advanced digital solutions. The development and rollout of this app are integral to the broader plan of accelerating digital transformation.

Reading history

Hide →

This history is cleared when the page is closed.

How will CIMB use RM1.2b tech investment to drive digital resilience?

Loading

Was this article helpful?

Helpful

Not helpful

Report an issue

1

0

0

Share with friends