How will Immigration ensure voters returning from Singapore face no difficulties?

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Immigration will ensure voters returning from Singapore face no difficulties by keeping entry inspection systems under continuous monitoring and switching to manual processing if any system disruption occurs.

Immigration Department (JIM) has intensified preparedness to the highest level by continuously monitoring inspection systems at Malaysia-Singapore entry points. JIM director-general Datuk Zakaria Shaaban said systems at the Sultan Abu Bakar Complex (KSAB) and the Sultan Iskandar Building (BSI) are currently operating normally, with technical troubleshooting ready if disruptions arise.
Continuous monitoring at KSAB and BSI
JIM is conducting continuous monitoring of inspection systems at KSAB and BSI, which are key Malaysia-Singapore gateways. Zakaria said both systems are operating smoothly so far, and the department is using the existing system rather than a new one.
Around-the-clock technical troubleshooting
JIM’s technical team will monitor system performance around the clock to identify any disruptions early. Zakaria said any disruption would be addressed immediately through troubleshooting by the technical team.
Manual procedures if systems go down
If the inspection system is down, manual procedures will be implemented so inspections at Immigration, Customs and Quarantine (ICS) complexes can continue without disruption. This is intended to keep travel and processing for voters moving even during technical outages.
Assurance of a comprehensive mitigation plan
The Home Minister, Datuk Seri Saifuddin Nasution Ismail, assured that his ministry would activate a comprehensive mitigation plan if system disruptions occur. This assurance was given in the context of facilitating voters’ return ahead of the Johor state election, with polling on July 11 and early voting on July 7.

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How will Immigration ensure voters returning from Singapore face no difficulties?

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