How will Optus ensure emergency calls are not disrupted again?

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Optus Will Support Inquiry into Emergency Call Disruptions

Singapore Telecommunications-owned Optus will fully support an ongoing inquiry into a recent outage that disrupted emergency calls in Australia. Australian Prime Minister Anthony Albanese raised the incident with Singaporean Prime Minister Lawrence Wong, who stated that he expects both Singtel and Optus to act responsibly and adhere to Australian laws. The outage has been linked to four deaths, as emergency call services were affected last month.
Support for Ongoing Inquiry

Optus, along with its parent company Singtel, has committed to fully supporting the inquiry investigating the recent telecommunications disruption. This inquiry aims to examine the causes and consequences of the outage that impacted emergency call services across Australia.
Government Expectations for Compliance

Singaporean Prime Minister Lawrence Wong conveyed expectations to Optus and Singtel to operate responsibly and comply with Australian domestic laws. This statement underscores the importance placed on telecommunications providers to maintain reliable services, particularly those related to emergency response.
Impact of the Outage

The disruption to emergency calls has been a significant concern, with four fatalities directly linked to the incident that occurred last month. The failure to connect emergency calls highlights the critical nature of robust telecommunications infrastructure for public safety.

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How will Optus ensure emergency calls are not disrupted again?

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