How will Prasarana monitor and manage passenger density on LRT, MRT lines?

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Prasarana Utilises CCTV and Dynamic Scheduling to Manage Passenger Density on Rail Networks

Prasarana Malaysia Berhad has implemented measures to manage passenger density across its rail services, including the LRT and MRT lines. This involves continuous monitoring via closed-circuit television (CCTV) cameras and a commitment to increasing train frequency when necessary. The company aims to ensure passengers can maintain physical distancing, even with an expected rise in passenger volume, by adjusting train schedules and capacity dynamically.
Constant CCTV Surveillance for Real-time Monitoring

Prasarana actively monitors passenger density on its rail services through the utilisation of closed-circuit television (CCTV) cameras. This system allows for real-time observation of passenger flow and crowding levels within stations and on trains. By observing these feeds, the company can identify areas or times where density is increasing and take proactive steps to manage the situation.
Dynamic Increase in Train Frequency Based on Demand

The frequency of train services is subject to dynamic adjustments based on observed passenger density. If monitoring indicates a need for increased capacity, Prasarana will deploy additional trains to the affected lines. This responsiveness is designed to accommodate higher passenger volumes and ensure that service levels remain adequate, preventing excessive crowding.
Varied Train Intervals Across Key Lines

Passengers on the Ampang/Sri Petaling and Kelana Jaya LRT lines, as well as the Monorail and Kajang MRT lines, can expect varying intervals between trains, ranging from four to 10 minutes. These intervals are determined by the time of day, reflecting anticipated passenger demand patterns. The overall rail service operates daily from 6am to 11pm, providing consistent access throughout these hours.
Encouragement of Physical Distancing Amidst Full Capacity Operations

While train services are operating at 100 per cent capacity, passengers are encouraged to continue observing physical distancing measures. This recommendation is in place to help mitigate the risk of transmission, even as higher passenger volumes are anticipated. Prasarana has stated its commitment to providing sufficient capacity in compliance with standard operating procedures.

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How will Prasarana monitor and manage passenger density on LRT, MRT lines?

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