How will public service delivery be maintained with flexible work?

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Public Service Delivery to be Maintained Through Flexible Work Arrangements

Public service delivery is to be maintained during the Conditional Movement Control Order (CMCO) period by allowing department heads to implement flexible working hours and work-from-home arrangements for civil servants. These arrangements aim to ensure optimal use of human resources while upholding the quality and effectiveness of public services. The Public Service Department (PSD) has issued guidelines for department heads to consider these flexibilities, which can be implemented on a rotational or full-time basis.
Consideration for Work-From-Home Eligibility

Department heads are empowered to consider work-from-home arrangements for civil servants whose duties do not necessitate their constant physical presence at the office. This flexibility extends to officers with children below 12 years old or those with disabilities who require continuous care. For couples who are both civil servants, only one spouse can avail the work-from-home facility at any given time until schools or care centres reopen.
Ensuring Optimal Resource Utilisation and Service Effectiveness

The implementation of flexible working hours and work-from-home options is designed to ensure that human resources are optimally utilised. By allowing these arrangements, the government seeks to maintain a good and effective level of public service delivery throughout the CMCO period. This approach balances the operational needs of government offices with the safety and well-being of civil servants.
Adherence to Safety Protocols

All department heads are reminded to ensure that these flexible work arrangements comply with the regulations and directives issued by the National Security Council, the Ministry of Health, and the PSD. These precautionary measures are in place to safeguard against the COVID-19 outbreak and ensure a secure working environment for all civil servants.

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How will public service delivery be maintained with flexible work?

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