How will service hours be adjusted to manage reduced capacity?

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Service hours at selected inspection centres will be extended to manage reduced capacity following the Wangsa Maju Puspakom closure.

Adjustments to service hours at other inspection centres in Kuala Lumpur, Selangor, and Negeri Sembilan will be implemented to accommodate the impact of the Wangsa Maju Puspakom facility's closure. This measure is necessary because the Wangsa Maju branch inspects approximately 800 vehicles on a daily basis, and its cessation will lead to a reduction in overall inspection capacity.
Extended Operating Hours at Selected Branches

To mitigate the challenges posed by the early closure of the Wangsa Maju centre, Puspakom will extend operating hours at selected branches. This strategic adjustment aims to absorb the increased demand and compensate for the loss of service from one of its busiest locations, particularly given its operation in a high-density area.
Managing Reduced Inspection Capacity

The closure of the Wangsa Maju Puspakom centre, which handles all vehicle categories including heavy vehicles, necessitates a revision of operating schedules. The daily inspection volume of around 800 vehicles at this site means that other centres must adapt to manage the subsequent surge in inspections and maintain service levels for vehicle owners in the affected regions.
Accommodating a High-Density Area's Needs

The Wangsa Maju facility, operational since 1995, is situated on a 4.3-acre site and was one of Puspakom's earliest branches. Its closure, while earlier than initially planned, is agreed upon to facilitate the development of a new facility by the Road Transport Department (JPJ) on the same land. The adjustments in operating hours are therefore crucial to continue serving the significant number of vehicle owners in this densely populated area.

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How will service hours be adjusted to manage reduced capacity?

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