Was the doctor’s complaint found to be substantiated?

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Perak Health Department Confirms Doctor's Assault Complaint at Gerik Hospital Was Valid

The Perak Health Department (JKN) has confirmed that an internal investigation into a doctor's complaint of being assaulted by a medical assistant at Gerik Hospital in June found the allegations to be substantiated. The investigation, initiated shortly after the complaint was lodged, led to disciplinary action against the involved medical assistant.
Internal Investigation Validated the Complaint

An Internal Investigation Committee was established by the Perak JKN on June 4, 2024, the same day the doctor lodged his complaint. Following an investigation conducted on June 12, 2024, the committee determined that the doctor's claims of assault were valid. This substantiated finding formed the basis for subsequent actions.
Disciplinary Action Taken Against Medical Assistant

As a result of the substantiated complaint, the director of Gerik Hospital issued a formal Warning Letter to the medical assistant involved on July 31, 2024. This action reflects the department's response to the findings of the internal probe, indicating that the misconduct was officially acknowledged.
Complainant Notified of Investigation Outcome

The doctor who made the complaint, identified as D. Aidid Nawawi Ghazali, was formally notified of the investigation's findings. A notification letter detailing the substantiated complaint was sent to him on August 1, 2024, confirming the outcome of the internal inquiry.
Support and Review Processes Initiated

Beyond the disciplinary action, the Perak JKN also extended support to the complainant by offering counselling services. Furthermore, an Independent Investigation Committee was formed to conduct a further review of the incident, underscoring the ministry's commitment to addressing workplace violence.

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Was the doctor’s complaint found to be substantiated?

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