What action must Sara aid recipients take if their MyKad is misused?

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Recipients Must Lodge a Police Report if MyKad is Misused for Sara Aid

Individuals receiving the Sumbangan Asas Rahmah (Sara) aid who find their MyKad has been misused are instructed to lodge a police report. This official report is a necessary step for the government to initiate investigations and subsequently refund the misappropriated aid to the rightful recipients. The Ministry of Finance and the National Registration Department will conduct a thorough investigation following the lodging of a police report to confirm the misuse and reinstate the assistance.
Lodge a Police Report for Investigation

Affected Sara aid recipients who discover their MyKad has been misused are urged by the Home Minister Datuk Seri Saifuddin Nasution Ismail to file a police report. This action is crucial for the authorities to commence a comprehensive investigation into the identity misuse. The process ensures that the situation is officially documented, enabling the subsequent steps for aid reinstatement.
Aid Will Be Refunded After Confirmation

Once investigations confirm that the Sara aid has indeed been misused due to MyKad identity theft or technical issues, the assistance will be returned to the affected recipients. This assurance highlights the government's commitment to ensuring that eligible individuals are not disadvantaged by fraudulent activities or system vulnerabilities. The refund process is contingent upon the successful confirmation of misuse through the official investigation.
Joint Investigation by Finance Ministry and NRD

Following the lodging of a police report, the Ministry of Finance (MOF) and the National Registration Department (NRD) will collaborate on a comprehensive investigation. This joint effort aims to identify the root cause of the MyKad misuse and to ascertain that the rightful recipients have their aid reinstated. The investigation serves to uphold the integrity of the aid distribution system.
Government Commitment to Equitable Distribution

The government assures that eligible Sara aid recipients will not face disadvantages due to technical issues or identity misuse. Measures are continuously being implemented to strengthen the MyKad verification and security systems. These include regular data updates, card verification protocols to prevent fraudulent redemptions, and enhancing the security of the NRD's digital infrastructure to ensure aid is distributed transparently, securely, and equitably.

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What action must Sara aid recipients take if their MyKad is misused?

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