What appointment rules will Malaysians face at EPF counters?

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EPF Counters Implement Appointment System for Selected Services in Sabah

Malaysians visiting EPF counters in Sabah will need to make appointments for specific services, commencing November 2. These appointments will be available on weekdays between 9 am and 2 pm. The EPF Tawau branch, however, will resume operations on November 4.
Appointment Booking via Janji Temu Online

To manage visits and ensure safety, members must book their appointments through the Janji Temu Online facility, accessible via the EPF website at www.kwsp.gov.my/janjitemu. This system is designed to streamline the process and limit the number of individuals present at any given time.
Limited Services Available by Appointment

The services requiring an appointment at EPF branches in Sabah are specifically for age 50/55/60 years withdrawals and thumbprint verification for e-Pengeluaran. Other services may not be available or will require separate arrangements.
Health and Safety Protocols for Visitors

Upon arrival, all members are required to undergo temperature screening and check in using the MySejahtera application before entering EPF premises. Adherence to physical distancing measures throughout the visit is also mandatory for the safety of both members and staff.

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What appointment rules will Malaysians face at EPF counters?

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