What are the conditions for first-time foreign visitors using QR code clearance?

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First-time foreign visitors must use physical passports for initial immigration clearance

First-time foreign visitors to Singapore are not eligible to use the QR code clearance initiative for immigration at the Woodlands and Tuas checkpoints on their inaugural trip. Instead, they are required to present their physical passports for the initial immigration clearance process. This measure applies to their very first entry into Singapore using this system, after which they can then avail themselves of the QR code option for subsequent visits.
Physical Passport Required for First Entry

For their initial arrival in Singapore, foreign nationals who have never used the QR code clearance system before must undergo traditional immigration procedures. This involves presenting their physical passport for verification by immigration officers. The QR code system is designed to streamline subsequent travel, but its initial activation requires a manual passport check for first-time users.
QR Code Clearance for Subsequent Trips

Once a foreign visitor has completed their first entry using their physical passport, they become eligible to use the QR code clearance for future trips. This allows for a more convenient and potentially faster immigration process on subsequent arrivals and departures, provided they are re-entering Singapore with the same passport used previously. The initiative aims to reduce waiting times, particularly during peak travel periods.
Identity Verification at Malaysian Checkpoints

In addition to Singapore's requirements, travellers utilizing the QR code clearance initiative are reminded that they will still need their physical passports for identity verification at Malaysia’s checkpoints. This underscores the ongoing importance of carrying the physical document, even when using the QR code system for clearance within Singapore. The system for Singapore's land checkpoints was rolled out on March 19.

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What are the conditions for first-time foreign visitors using QR code clearance?

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