What are the main issues faced by Malaysian food delivery riders?

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Main Issues Faced by Malaysian Food Delivery Riders

Malaysian food delivery riders, who are integral to the nation's gig economy, face several challenges including a perceived lack of government support and a desire for a more equitable economic structure. These riders have voiced concerns that proposed regulations, rather than offering solutions, have added to their burdens.
Perceived Lack of Government Support and Additional Burdens

Delivery riders have expressed a feeling of being overlooked by the caretaker government, specifically pointing to actions by the caretaker transport minister, Datuk Seri Wee Ka Siong. Following a request for assistance two years ago regarding their issues as gig economy workers, the minister's proposed measures, such as a p-hailing licence, registration, short induction courses, and insurance protection, were viewed by the riders not as solutions but as additional impositions. This sentiment was amplified when a large group of riders submitted a memorandum on July 17, 2020, which they felt resulted in no tangible improvements.
Desire for a More Humane and Skill-Based Economy

Beyond immediate concerns, the riders advocate for a broader vision of Malaysia's economy. They seek a more "humane" economic system where the government demonstrates genuine care for its citizens. This includes a push towards a skill-based economy, where individuals with specialized skills are adequately compensated, thereby reducing reliance on precarious gig work or seeking employment abroad.
Call for Balanced Power and Fairer Regulations

A significant concern for the riders is the imbalance of power between gig companies and their workers. They desire a stronger voice in policy-making and for the influence of gig companies to be counterbalanced. This extends to a call for regulations that govern pay-outs, ensuring riders' interests are protected, and for gig companies to adopt a more compassionate and worker-friendly approach in their operations.

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What are the main issues faced by Malaysian food delivery riders?

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