What are the alternative payment channels for EPF contributions?

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EPF Contributions to Transition to Digital and Alternative Payment Channels by July 1, 2026

The Employees Provident Fund (EPF) will cease operating remittance counters at all its branches nationwide effective July 1, 2026. This transition aims to fully shift contribution payments to digital and alternative channels, ensuring continued accessibility for members and employers. The EPF has stated that other service counters at its branches will continue to function normally.
Digital Payment Options Available

Members will have several digital avenues to make their EPF contributions. These include the EPF i-Akaun mobile application, which offers a streamlined payment process. Additionally, internet banking services provided by various financial institutions will remain a key channel for contribution remittances.
Alternative Physical and Agent Channels

Beyond purely digital platforms, EPF is also enhancing access through physical alternative channels. Payments can be made at designated bank agent counters, providing a network for those who prefer in-person transactions. Furthermore, Self Service Terminals (SST) will continue to be available for members to process their payments.
Guidance for Employers

Employers are specifically encouraged to utilise the i-Akaun (Employer) portal for managing and remitting contributions. This dedicated online platform is designed to facilitate efficient transaction processing for businesses. The EPF has affirmed that these changes will not impede the ability of members or employers to make timely payments.

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What are the alternative payment channels for EPF contributions?

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