What are the legitimate channels for reporting army misconduct?

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Legitimate Channels for Reporting Army Misconduct Remain Undefined by Army Statement

The Malaysian Army (TDM) has stated that all allegations of misconduct must be submitted through legitimate channels to ensure fair, transparent, and lawful investigations. However, the specific pathways for reporting such issues within the TDM were not detailed in their recent statement concerning viral social media allegations. This lack of explicit guidance leaves the exact procedure for lodging official complaints regarding army misconduct unclear to the public.
Army Internal Investigation Found Allegations Inconsistent with Facts

Following the viral spread of allegations linking a TDM member to serious offences, the Army conducted an internal investigation. The findings of this investigation concluded that the claims circulating on social media platforms were inconsistent with the actual facts of the matter. This internal review was initiated after the affected member lodged a police report concerning the accusations.
Affected Parties Filed Reports with MCMC and Police

Both the officer and the member involved in the viral allegations have filed reports with the Malaysian Communications and Multimedia Commission (MCMC) to address the online dissemination of the claims. Furthermore, the member at the centre of the allegations has lodged a police report regarding the matter. The social media account responsible for spreading these allegations has since been deleted.
Emphasis on Formal Reporting Procedures Over Social Media

The TDM has expressed disapproval of using social media as a channel for reporting, characterising it as unprofessional and an attempt to tarnish the organisation's reputation. The Army emphasised that the culture of "trial by viral" should not be normalised and indicated that civil and criminal laws would be employed to address such tendencies. The statement also noted that, as of the time of the announcement, no police report had been filed by the complainant concerning the criminal allegations.

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What are the legitimate channels for reporting army misconduct?

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