What are the rebooking or refund options for Scoot passengers?

Question

Accepted Answer

Scoot passengers affected by the cancelled Singapore–Shantou flights can rebook or get a full refund

Scoot cancelled flights TR128 and TR129 between Singapore and Shantou on July 25 due to Typhoon Noul-related disruption. Affected passengers were offered a choice of rebooking or receiving a full refund.
Scoot cancelled TR128 and TR129 on July 25
Scoot’s cancellations involved flight numbers TR128 and TR129 on the Singapore–Shantou route. The disruption was linked to travel impacts from Typhoon Noul in parts of China and Hong Kong.
Passengers were offered rebooking as an option
For passengers whose flights were cancelled, Scoot provided the option to rebook. This means travellers could arrange to take a different flight instead of travelling on the cancelled service.
Passengers could also request a full refund
Scoot also offered affected passengers the option of receiving a full refund. This refund would apply to passengers who were unable to travel due to the cancellation.
The offer applied to passengers affected by the cancellations
The rebooking or full refund options were specifically tied to those affected by the cancellation of TR128 and TR129 on July 25. Passengers were therefore given both alternatives rather than being limited to one outcome.

Reading history

Hide →

This history is cleared when the page is closed.

What are the rebooking or refund options for Scoot passengers?

Loading

Was this article helpful?

Helpful

Not helpful

Report an issue

1

0

0

Share with friends