What are the six distinct roles in the new care model?

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The Six Distinct Roles in SAINT BELLA's In-Home Postpartum Care Program

SAINT BELLA's new In-Home Postpartum Care Program in Singapore is structured around six distinct roles designed to provide comprehensive support to families. This team-based approach aims to alleviate the burden on mothers by distributing responsibilities among a coordinated group of professionals, rather than relying on a single caregiver. The program, scheduled to launch in mid-August 2026, focuses on delivering a seamless and integrated postpartum experience within the family's home environment.
Maternal-and-Infant Care Nanny and Nurse Support

The program includes a dedicated maternal-and-infant care nanny who provides 24-hour one-on-one support for both mother and baby. Complementing this continuous care, a Nurse is available for daytime visits, offering additional specialized support. This dual-level nursing presence ensures that immediate needs related to newborn care, such as feeding, soothing, and bathing, are consistently met, while also addressing the mother's recovery and well-being.
Nutritional and Medical Professional Involvement

A key component of the program is the provision of well-curated confinement food delivery, prepared according to SAINT BELLA's signature four-stage postpartum nutrition philosophy. This ensures mothers receive restorative meals tailored to their changing needs. Furthermore, a family physician is integrated into the service for scheduled visits, offering expert assessment for the newborn should it be required, thereby ensuring medical oversight is readily accessible.
Specialized Recovery and Coordination Services

The In-Home Postpartum Care Program also features a postpartum recovery specialist who conducts scheduled home visits to support the mother's physical and emotional recuperation. To manage the overall service delivery and ensure a cohesive experience for the family, a service concierge acts as a central point of coordination. This role aims to reduce complexity for the family by orchestrating the various services and ensuring timely support.
Operational Oversight and Service Management

Rounding out the team is a location manager who ensures the smooth operation of services within the family's home. This role contributes to the overall management and quality assurance of the in-home care experience. By assigning these defined responsibilities, SAINT BELLA's model moves beyond the traditional single caregiver, offering a more structured and professionally managed approach to postpartum support.

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What are the six distinct roles in the new care model?

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