What business skills did Shawn Lu have to learn after returning to Malaysia?

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Shawn Lu had to learn core business operations skills after returning to Malaysia
Shawn Lu said that after starting Haus of Pie, most of the skills he had to learn on the fly were on the business side, because he was not previously in the business industry. He named several areas including cooking, running social media ads, managing a customer database, planning delivery routes, and pricing for wholesale. As he described it, he was handling these tasks while operating as a one-man crew.
He learned business-side tasks beyond baking
Lu explained that while he could bake, running Haus of Pie required a different skill set from what he had expected. He said the learning curve was steep because he was not in the business industry before starting the online pie operation.
He listed specific skills he had to learn immediately
He directly identified cooking and multiple business functions he had to pick up, including running social media ads. He also said he had to manage a customer database, plan delivery routes, and handle wholesale pricing.
He managed day-to-day operations as a one-man crew
Lu described that on any given day he might be baking, packaging orders, planning deliveries, handling customer enquiries, and managing social media campaigns. He also said he had to keep track of accounts, which tied back to the business skills he had to learn after returning to Malaysia.

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What business skills did Shawn Lu have to learn after returning to Malaysia?

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