What caused the May 28 system crash at the MyIMMs data centre?

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## The MyIMMs System Crash on May 28 Was Caused by Technical Issues Stemming from its Ageing Infrastructure

Accepted Answer

The national immigration system, MyIMMs, experienced a major technical failure on May 28, leading to a system-wide collapse that lasted for five hours. This incident, which began around 5:00 am and concluded by 8:45 am, was attributed to technical issues at the MyIMMs data centre, not a cyberattack. Immigration Department Director-General Datuk Zakaria Shaaban explicitly stated that the system was not hacked, underscoring that the problems were a direct consequence of the MyIMMs system's antiquated nature.

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What caused the May 28 system crash at the MyIMMs data centre?

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