What changes will House of Seafood implement regarding the claw machine?

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House of Seafood to Replace Live Crabs in Claw Machine with Boxes for Crab Meat Dishes

House of Seafood will cease using live crabs in its claw machines, replacing them with boxes that customers can win and exchange for crab meat dishes. This change will be implemented across all House of Seafood outlets globally, marking a complete stop to the practice of catching live animals in the machine. The company's CEO has issued an apology for the distress caused by the previous setup.
Boxes to Replace Live Crabs

The restaurant's claw machines, previously featuring live crabs, will now contain boxes. Customers who successfully retrieve a box through gameplay can exchange it for a prepared crab meat dish, such as black pepper crab or chilli crab. This shift aims to address public concerns regarding animal welfare.
Worldwide Implementation and Apology

This new policy will be adopted by all House of Seafood establishments worldwide, including its two outlets in China. Chief Executive Officer Francis Ng returned from China to personally apologise for the distress the live crab claw machine had caused. During a press conference, Ng and his team bowed for approximately 20 seconds as a gesture of apology.
Cost and Value of Gameplay

Each round of play at the modified claw machine will cost S$5 (approximately RM15). While the cost of a single round is S$5, the crab meat dishes that can be redeemed are valued at S$59.90 each, offering a significant disparity in perceived value between the game and the prize.
Cessation of Live Animal Catching

The decision to replace live crabs with boxes signifies a complete discontinuation of catching live animals within the claw machine. This action is a direct response to public feedback and aligns with the restaurant's stated commitment against animal cruelty, following engagement with the Singapore Prevention of Cruelty to Animals (SPCA).

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What changes will House of Seafood implement regarding the claw machine?

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