What commission rates do major food delivery platforms charge in Singapore?

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Major Food Delivery Platforms in Singapore Charge Commissions Ranging from 25 to 35 Per Cent

In Singapore, the primary food delivery platforms, including GrabFood, Foodpanda, and Deliveroo, levy commission rates on merchants that typically fall within the 25 to 35 per cent bracket for each transaction. This established commission structure has been a point of contention for many food and beverage businesses operating in the city-state, leading to calls for reduced fees over the past year.
Existing Market Landscape for Food Delivery Commissions

The current commission rates charged by established players like GrabFood, Foodpanda, and Deliveroo in Singapore are substantial, with figures generally situated between 25% and 35%. These percentages represent a significant cost for food and beverage outlets that rely on these platforms to reach customers and manage their delivery operations. The consistent application of these rates has been a long-standing concern for many merchants.
AirAsia Food's Entry and Proposed Lower Commissions

A new competitor, AirAsia Food, is set to enter the Singapore market with a significantly lower commission structure. The platform plans to charge merchants a commission of 15 per cent per transaction. This move is positioned as a direct response to the higher commissions prevalent in the market and aims to attract businesses seeking more cost-effective delivery solutions.
Special Introductory Rates for New Merchants

To incentivize early adoption, AirAsia Food is offering a special sign-on rate for merchants who join its platform before March 1. These merchants will benefit from commission rates as low as 8 per cent for the month of March. This promotional strategy is designed to build momentum and onboard a base of users ahead of the service's official launch in the first week of March.

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What commission rates do major food delivery platforms charge in Singapore?

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